Return Policy

• For the services and content as indicated on the website, the user shall pay. All sales, use, property, or similar taxes, as well as all customs, are the concern of the user.
• Please note that certain consulting services, custom reports, and one-time assessments provided across any business domain under Towards Research, including Towards Chem and Materials, may be non-refundable due to their bespoke nature tailored to the specific requirements of each client. Such non-refundable terms will be explicitly communicated prior to purchase.
• All transactions conducted through the Towards Chem and Materials website are considered final and are executed under the authority of Towards Research. Before proceeding with a purchase and clicking the “purchase” button on the final checkout screen, users are advised to contact Towards Research directly for any clarifications or questions regarding the transaction.
• For all refund and return inquiries, please contact our customer support team at sales@towardschemandmaterials.com We are here to assist you and address any concerns you may have.

Changes in policy statement

We hold all rights to update and change the policy statement; an amended version of the policy will be always available on our website. Kindly visit our page to view the latest policy amendments.